FAQ + Terms and Conditions
Shipping/Handling Info
To ensure the reliable delivery of your purchase, we recommend selecting tracked shipping at checkout. This option allows you to monitor your package's journey and reduces the likelihood of any issues with your order.
Free Shipping on Orders Over $60
This offer is exclusive to Canada and the USA.
- If you are in Canada, you must spend at least $60 CAD on your order to qualify for free shipping.
- If you are in the USA, you must spend at least $90 USD to qualify for free shipping.
Return and Refund Policy
All sales are final.
We do not offer refunds under any circumstances. Exchanges are only accepted for defective or damaged items, and you must notify us within 14 days of receiving your order.
- Note: Before making your purchase, please carefully review product details, including the sizes for prints and posters, to ensure you're satisfied with your choice.
If you have any issues with your order, please contact us at nycenoe.business@gmail.com.
Thank you for your understanding!
Shipping to other countries
Please note that I, Noemi Cabalbag (a.k.a. Nyce Noe), am a seller based in Canada. I do not collect or remit VAT or import taxes for international shipments. Any applicable fees are the responsibility of the buyer.
When your package arrives in your country, any import taxes or customs duties will be collected by your local customs office. I recommend checking with your country’s customs office regarding potential fees before placing your order to avoid any surprises.
Got any questions?
Feel free to reach out via email at nycenoe.business@gmail.com or use the contact form.